Privacy Policy

Last Updated: September 2025.

IllusionTech Development (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, services, or engage with us as a client — whether you are located in Trinidad & Tobago or internationally.

1. Information We Collect

We may collect the following types of personal and business information:

• Identity Information: Full name, company name, billing details.
• Contact Information: Email address, phone number, business address.
• Payment Information: Billing details, payment confirmations (we do not store full credit/debit card information).
• Technical Information: IP address, browser type, device details, and website usage analytics.
• Project Information: Requirements, specifications, and files you provide for services.

2. How We Use Your Information

We use collected data for the following purposes:

• To provide and deliver our web development and design services.
• To generate invoices, receipts, and maintain financial records.
• To communicate with you regarding projects, updates, and support.
• To improve website performance, security, and user experience.
• To comply with legal, tax, and regulatory obligations.

We will never sell your personal data to third parties.

3. International Data Transfers

Since IllusionTech Development works with international clients, your data may be transferred and processed outside your country of residence. We implement strict safeguards (encryption, secure storage, and access controls) to ensure your data remains protected in compliance with global standards such as GDPR (Europe) and CCPA (California, USA).

4. Data Retention

We retain personal and project-related data only for as long as necessary:

• Client and project records: up to 7 years (for legal, tax, and contractual obligations).
• Marketing and communication data: until you opt out.
• Website analytics: stored in aggregated, anonymized form.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (“Right to Be Forgotten”).
• Restrict or object to data processing.
• Request a copy of your data in a portable format.
• Withdraw consent for marketing communications at any time.

Requests can be made by contacting us directly (see Section 9).

6. Security Measures

We take data protection seriously and apply:

• SSL/TLS encryption on all web traffic.
• Restricted access to client records.
• Secure storage of digital and financial records.
• Regular backups and monitoring for unauthorized access.

7. Use of Cookies & Tracking

Our website uses cookies and analytics tools (such as Google Analytics) to:

• Monitor website performance.
• Improve user experience.
• Understand client engagement.

You can control or disable cookies in your browser settings.

8. Third-Party Services

We may use third-party tools for:

• Payment processing.
• Website hosting and analytics.
• Project management and communication.

These third parties are contractually required to maintain the confidentiality and security of your data.

9. Contact Us

For questions, concerns, or privacy requests, please contact us:

IllusionTech Development

📍 Trinidad & Tobago (Serving Global Clients)

📧 Email: illusiontechdev@gmail.com

📞 Phone: +1 (868) 467-1453

🌐 Website: www.illusiontechdevelopment.com

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The updated version will always be available on our website with the “Last Updated” date at the top.